This Privacy Policy describes how kanmani (“we”, “our”, “us”), owned by Vision Solution located in palarivattom, Ernakulam, Kerala, collects, uses, and protects your information when you use our app and communication features including audio and video calls.
1. Information We Collect
- Personal Information: Name, profile details, mobile number, and login information.
- Usage Data: Call duration, call type, interactions, and activity logs.
- Device Information: Device model, OS, IP, location (approx), and network details.
2. How We Use Your Information
- To enable communication features and improve user experience.
- To maintain account and profile information.
- To enhance safety, performance, and app reliability.
- To provide customer support.
3. Sharing Your Information
- Service Providers: Such as hosting, analytics, and communication platforms.
- Legal Compliance: When necessary to protect user safety or comply with laws.
4. Data Retention
We retain data only for service purposes or legal requirements. You may request deletion via email.
5. Security
We use secure systems and encryption methods, but no system can be 100% guaranteed safe.
6. Children's Privacy
This app is not intended for users under age 13.
7. Your Rights
- Request data access or update
- Request deletion
- Withdraw permission
8. Cookies & Tracking
For analytics and app improvement, cookies may be used. You can disable them anytime.
9. Third-Party Links
External websites or services have their own policies that should be reviewed separately.
10. Updates
We may revise this policy occasionally and update the effective date above.
11. Account Deletion
Users have the right to delete their account permanently at any time. When an account deletion request is received, all personal profile information and associated data such as name, mobile number, and user-generated details will be permanently removed from our servers, except where data must be retained to comply with legal, security, or fraud-prevention obligations.
You can initiate account deletion by using any of the following methods:
- Inside the mobile app, navigate to Profile → Settings → Delete Account (if available).
- Email us from your registered email ID with the subject "Delete My Account" at support@kanmani.in.
Once a valid request is received, the account deletion process will be completed within 7 working days, and a confirmation will be sent to the registered email address. After deletion, your account cannot be recovered.
Certain data such as system logs or legally required information may be retained for security, fraud detection, or regulatory compliance as allowed by applicable law.
12. Contact
Vision Solution
Palarivettom, Ernakulam, Kerala
Email: support@kanmani.in